FAQ
Frequently Asked Questions:
Are the earrings good for people with sensitive ears?
All earrings are made with hypoallergenic/nickel free hardware and is okay to use for people with sensitive ears.
Are they heavy?
Nope! Not all! Each pair of clay earrings weigh less than .5 oz. Most are between .2-.3 oz.
How do I care for my Polymer Clay Earrings?
Keep them stored in a cool area away from heat. If they get lint or dirt on them, lightly clean with Acetone. DO NOT BEND the earrings, as they are delicate and can be damaged. If dust or markings gets on earrings, use a q-tip and acetone to gently remove the mark.
If the metal starts to tarnish, use a polishing cloth (can buy in my store) to gently buff. You can also use ketchup to brighten the metal up again.
Do you offer returns?
Due to hygienic purposes, I do not offer returns. Please be sure you are confident about your earrings before you complete your purchase. Once an order has been placed, all sales become final.
Promotions and Coupons
On the occasion that a discount code is available, if the code is not used during check out, we cannot go back and refund/apply the discount to said order.
My earrings arrived broken. Can I get a refund?
If earrings arrive broken, absolutely. I just ask you send me an email with a picture of the broken item. Please email sunshineclaydesignsinfo@gmail.com
My package has not arrived/got stolen. What do I do?
Sunshine Clay Designs is not responsible for lost packages. Please fill out a claim with USPS. Once a package is out of my hands, I am no longer responsible for it.
Do you offer Wholesale?
At the moment I am not offering Wholesale.